|Dear Pat, Celine, Bill, RoxAnne and Brian,
Thank you for the unexpected but lovely gift of bird bath and treats. Especially thank you for your care, professionalism and enthusiasm in transforming our cottage.
RoxAnne, you did a stellar job dealing with the bureaucracy at Parks Canada and especially the Township of Rideau Lakes with grace. We would never have been able to navigate the maze of regulations. You made it easy for us.
Brian, thank you for your patience and willingness to listen and respond to our (especially Betsy’s) evolving ideas on how to fit the most into the small footprint we had to work with, especially after the township made it impossible to continue with the modified northern oriole plan. The cottage is so light and feels much larger than it actually is.
Bill, you did a wonderful job of lining up the various trades and shepherding them through to the finish, taking the rain delays and difficult inspector in stride. We totally trusted your advice and guidance all the way through. We know we could not have done this ourselves.
Pat and Celine, you have built a company, team, and ethical project management model to be proud of.
Betsy and Jim Struthers
Rideau Lakes, 2017
|Dear Pat, Mike, RoxAnne and Celine
(and anyone else who helped behind the scenes)
Tom and I want to thank you so very much for taking such great care of us on our cottage project. We couldn’t be more thrilled with the end result. The professionalism you all demonstrated and the efficiency of how all matters concerning this went very much impressed us.
The generous gift basket was very thoughtful also and I like the personal touch of having some treats and the book for the boys. It very much reflects on how you treat your customers and we are very happy we found Evergreen Concepts to help us with this huge undertaking.
We can’t wait for next year when the finishing touches are complete and we can enjoy our new cabin on the lake with our family and friends!
Kind regards, Jenn, Tom, Spencer and Rowan
Bob's Lake 2015- Shell package & Construction Management to drywall
|Hi, Pat & Celine;
Just got back from the building site .... All our shell package material is now here safely on the Ground.
Just wanted to let you know how very impressed I was with the service provided this morning at the building site by both John & The Truck Driver.
The extra time & effort both the guys put into ensuring that the load dropped safely & properly without causing any damage to the material or my site & foundation was very " Impressive " !!! They had some challenges like the Phone wires above the drive way, the short drive way itself backing up against the foundation; but they " Brain Stormed " until hey came up with how to Get' ER Dunn !!!!!
We all had a few chuckles during the procedure , which always helps !!!!
It has been a pleasure dealing with you folks....The service has been "TOP RATE" !!!!
John gave me his card & told me if myself or the boys building it for me run into any problems at all just call & he would do his best to help us out..... I really appreciated that....
Once again...Thank You so much for everything.....
|Pat, Celine, and all,
Thank for the card and gift basket. We
appreciate the help and guidance you provided in the building of our
You are all more than welcome to drop by for a visit,
whether soon or next summer for a cool drink in the screened porch.
Terri and Denis
Indian Lake, 2013
|Hi Celine and Pat,
“... we went and
took a peek at the place yesterday. Wow it’s really coming
along, looking amazing. We had a home built by a
developer... can you ever tell the difference from this home
you’re building and the one he built! Normally on the side
and floor you see lots of uneven boards, cracks etc.. This
is built with craftmanship!!!”
Henri, Summer 2014
Lanark Highlands, ON
Hi Celine and Pat,
Good to hear from you. I am so pleased to know that you like the
cottage. It's great isn't it? Bernard is a wonderful contractor and
a real perfectionist. He gave me such good ideas when I was in a
quandary about decisions. One of the best things that happened to me
was coming across Evergreen Concepts. You provided the basis for
this cottage and were immediately at the end of the telephone or on
the email when needed....
Again many many thanks for everything.
Janet- Lake Joseph, Muskokas
Modified Kingfisher, Island property
Well Pat, it was nice working with you... I was a bit sceptical of
the process earlier in the summer but you’ve proved me dead wrong.
This project is far better managed than what I expected.
Bob’s Lake, 2013
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… From the beginning your no-nonsense approach to
keeping costs and quality in line kept us within
budget and delivered a cottage which,
although the interior is yet unfinished, is winning
in praises of all who see it. I am well aware of the
various problems that cropped up during the
construction process and we were impressed by the
way in which you managed the difficulties in a
timely way and stayed on when others would have
become discouraged, I originally thought I might
manage the project myself and am certainly glad I
did not choose to do that.
Your skills as a project
manager were invaluable. For your perseverance,
patience, good humour and basic honesty, thanks to
both you and Celine. I will recommend you to friends
who are thinking of building and would be pleased to
speak with any of your prospective clients that you
direct to us for references.
Peter & Margaret Oldham
Cottage: Buck Lake, Ontario
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Celine, Pat & Mike,
Thank you for all your help, guidance and professionalism in
bringing our new home to completion. We love it.
Your generous gift basket was very much appreciated- the ginger
cookies were especially delicious and Phoebe loved her doggie
We will be glad to provide references for you for other home
builders wanting a dream house.
Claudia & Gord
Almonte, ON -
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Dear Pat & Celine:
We are writing to say
“Thanks” for your part in building a great house for us!
the excellent design and planning and project-management services
that you provided played a big role in helping us finalize the floor
plan and get the foundation and building shell completed on time.
The finished package is attractive and very tight and
energy-efficient. The house works well and should look great for
many years to come with a minimum of maintenance.
Second, thank you for your support in solving
problems and dealing with the technical issues that inevitably will
arise during a construction project. We couldn’t have done it on our
own, and knowing that you and your people were there kept our blood
Third, choosing a contractor can be a risky
business. The risk was higher in our case because we were living in
Ottawa and didn’t know much about local builders around Perth. But
the contractor that you suggested to do the electrical and plumbing
work, design and install the heating and AC systems, install the
flooring trim and drywall, etc. did a first-class job. We
appreciated the fact that you visited the site regularly to make
sure that the work was going as planned. Again, this really lowered
our stress level!
In short: if you want to use us as a reference,
please do so. We’d be happy to talk to a potential client.
Malcolm and Kathleen Jordan,
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Wow!! Thanks for these (photos) Celine. I
can't tell you how much I feel like a kid in a
candy jar. So
excited. Jean and I will go out of our way to come and see you
when we get back sometime over this weekend. ...You folks have been
absolutely fantastic to deal with and Pat has continued to instil in
us the honest approach I bet he takes with all of your clients. It
has been a pleasure. We'll take lots of pictures for you.
(2011 - Gary & Jean, Catchacoma Lake- Buckhorn,
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Hi Celine & Pat
I am writing this letter to thank you
personally for your professional help in making our "dream" cottage
become a reality. As you are well aware, this project began in late
2009 as a fairly straight forward renovation of an existing cottage,
but became a much more complex project involving extensive
modifications to the cottage design. We knew that there would of
course be some delicate issues regarding design and limits to
renovation based on the proximity of the original cottage to the
lake. However, we did not expect that we would have to delay
construction until a minor variance could be processed by the
township. This entailed, as you know, a redesign of the cottage, and
associated engineering reports and approvals by the RVCA to move the
project forward. Without your guidance and help, this would not have
been as painless as it turned out to be. I thank you for sticking
with us through this unavoidably slow process and in dealing with
all the issues that arose, and finding a way forward.
Your team was excellent in providing ideas and
options for the cottage and transforming these ideas into a final
design and a set of construction plans. You were also amazing in
scheduling all the contractors at a time of high demand, obtaining
the required documentation for permits, and overseeing construction.
Your choice of contractors was also excellent. The work was of the
highest quality and always exceeded the required standards.
Finally I want to thank you for your
professionalism, patience, honesty and integrity in all aspects of
the project. Both I and my wife felt that we had engaged a team that
we could trust and in fact, I feel we ended with more than a
business relationship. I feel that we now have a friendship that we
wouldn't hesitate to call on in the future.
Jim and Roghieh
Lake, South Frontenac
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Hi Celine & Pat
... I can't think of anyone
else to build that dream home but you guys.
No one better
understands the balance of construction and preserving the beauty of
nature of this lot than you two... Thanks again
Don & Carol
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Hi Pat and Celine
I have to send an email as
I don't have a phone at present. I just got back from checking out
the building site and I have to say how incredibly happy I am. Mr.
Blackburn and his family have done an amazing job in all aspects,
and the retaining wall they put up is exactly what I had envisioned
in my mind. In fact, it is almost a little freaky how close they got
it, they may have some sort of telekinetic powers. It really will
make the house so much more impressive on the exterior. Thank you so
much for everything you have done thus far making this dream a
reality for us I cannot wait to see the finished product!
Please also express my personaly gratitude to Mr. Blackburn and his
family for the incredible job they have done, I know that we are
paying for a service but they have left me so happy that they are
the people we are paying, (I know they already run a number of
businesses but they may want to considering doing hard/landscaping
as well, seriously). I also want to thank you both for being able to
secure and recommend such fantastic contractors, this entire process
thus far, even with the obstacles has been nothing but a great
experience. And the best is yet to come!
Evergreen Home Package,
- Ottawa 2010
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Dear Pat & Celine,
We would like to thank you for
making our cottage a reality. Your experience and
knowledge of project management gave us the courage
to pursue our dream and we cannot tell you how happy
we are with the final product.
Eric & Narine Martel
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Dear Pat & Celine,
We also wanted to express our
gratitude for providing services well beyond those
of construction project management. We are grateful
for the carefully crafted advice and actions that
you provided, (Pat) to help us secure and purchase
additional land, which was required as a result of
sudden and unexpected changes to local building
Jim Bottomley, Holly Evans
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“A dream comes true”
Pat and Celine, you can’t imagine
our joy of living in our dream home on the lake.
Without your services, dedication and watchful eyes
on every detail of the project, this may not have
been possible. We certainly appreciate your
professionalism as well as your friendly
personalities. Being able to call either of you for
advice or feedback on any detail, made the process
of building our home a lot less stressful. “Thank
you” just doesn’t seem to express our sincere
gratitude. We wish both of you the best in life and
Pam & Randy McKee
Mississippi Lake (Carleton Place) Ontario
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After seeing you and Celine in the
Ottawa Home Show supplement I thought that I would
write to wish you well with your new enterprise. I
can’t tell you how fortunate I feel to have had you
as the project manager for the construction of my
house. I know that without you I would now be broke
and left with an unsatisfactorily finished house.
You even went to bat for me when I had a serious
problem with the municipality and were successful
where I probably would have handled the matter
poorly. … with my heartfelt best wishes for all your
Michael & Brenda Hewes
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Dear Pat and Celine Shank:
… You have made what can be a
stressful situation into one of the most enjoyable
projects that both my wife and myself have been
involved in. It turned out to be far above our
expectations. It was a very special high point when
our home was completely assembled with the roof and
the windows installed…
Ann & Dave Brown
Rideau Lakes, Ontario
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Dear Celine & Pat,
Thank you both so much for all your
help in buying and building my beautiful little home
in Percé, Gaspé, Québec. As you anticipated the home
blends in well with the extraordinary panoramic
setting in which it finds itself. I went to you with
excitement of the purchase of a new home and also
many worries about cost, quality of materials,
building permit, building contractors, types of
foundation, support beams, bearing walls as well as
a host of other problems, that had to be solved.
Your understanding, patience and kindness took all
my worries away and gave me the chance to enjoy
watching a most exciting project in process. I
highly recommend you both for your willingness to go
that extra mile to ensure client satisfaction. To
anyone looking to purchase or build a new home I can
honestly say that once you meet Celine and Pat, you
will not need to look any further. Again thanks so
much and hopefully some fine summer you will sail to
Gaspe and stay with me in the home you helped me
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(…) avec tous vos contacts dans le
domaine de la construction, vous nous avez déniché
d’excellents ouvriers et vous vous êtes assurés que
tout se déroule bien, même très bien. Tout au long
de la construction, vous étiez présents pour nous
conseiller ainsi que pour guider les différents
quarts de travail qui ont œuvré sur notre demeure.
Nous vous remercions sincèrement pour l’aide
précieuse que vous avez apportée lors de la
construction. N’oublions surtout pas la patience
ainsi que le support moral et technique que vous
nous avez apporté. Nous vous remercions car sans
vous, la construction ne se serait certainement pas
aussi bien déroulée. Pour terminer, nous sommes très
satisfaits de notre nouvelle demeure et apprécions
la qualité de vie qu’elle nous procure.
Eric Labelle, Caroline Fisher
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Jackie and I would like to take this
opportunity to sincerely thank you for all the help
during the construction of our house last year. To
an amateur, building a house is a stressful, major
undertaking and you helped make it a much more
pleasant and rewarding experience. You demonstrated
tremendous knowledge in all areas of the
construction process, guided us through the tough
decisions and saved us considerable amounts of money
over what we would have paid without your input. (…)
We also appreciated your candidness of opinion
during some of the decisions we had to make and your
good judgment where we were not available to make
the decisions. We always felt we could trust you. Of
particular note, we feel you went above and beyond
the call on several occasions (e.g. bedroom
insulation, chasing down a more cost effective
contractor), which resulted in a much happier
customer . The end result is fabulous and we love
our new house. There should be more people like you
in the industry. Please accept our gratitude and
friendship for all you have done and don’t hesitate
to call if you are looking for references for future
customers or just to say hi.
Jeff and Jackie Oman
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